1414 Woodbine Road
Bloomington, IL 61704
Phone: (309) 662-2273
Fax: (309) 662-2014

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Frequently Asked Questions

How do I choose my healthcare provider?

The best way to find a provider is to do your research. You need to make sure that they are qualified. The internet is an amazing source of information that was never available before. Make good use of it. Then talk to your friends and neighbors for their recommendations. Here at Ob-Gyn Care you have choices. We have a physician and a physician assistant. When you do choose a provider, keep asking lots of questions. If you are unhappy, switch. You trust your life and health to this professional. Make sure he or she is the right one.

What questions should I ask at my first or any appointment?

Below are a few questions that would be helpful in evaluating a practice. We recommend you making a list before your visit so that important questions do not slip your mind. If they are too busy to answer them, then maybe they are too busy for you.

How long have you been in practice?
Are you board certified?
How busy is your practice?
Who will be delivering me?
Where will I be delivered?
How is the support staff?

You can feel free and confident to ask our providers anything. You can bring these questions up at your visit or speak to our nurse on the phone.

How long have you been in practice?

Newly graduated healthcare providers will lack clinical experience, but may have more current understanding of newer techniques and technologies. The older providers will have more experience, but may lack adequate training on the newer procedures. Here at Obgyn Care you can rest assure that our providers have the experience and the knowledge. They all attend a variety of training seminars each year to stay informed on the latest technology.

Are you board certified?

Board certification is one of the last few steps of the medical training process. Board certified physicians must have adequately completed the required residency of fellowship and pass the final board certification exam. If someone has not completed this final process, you must ask why. Dr. Santiago has been board certified since 1995 and has stayed current since.

Who will be delivering me?

Dr. Santiago will do most of our deliveries. We know you have invested nine months, your emotions and your trust in a relationship with us and we want to share this experience with you. We do share call with other providers; however, we still try our best to do our own deliveries, even when we are not on call.

Where will I be delivered?

We deliver at OSF St. Joseph Medical Center and Advocate BroMenn Medical Center. Please check with your insurance carrier to see where you are covered. We are happy to go to either hospital.
What do other people say about your practice?

Take a look at the testimonials section on this website. We are proud to share what our patients are saying about us. You should also ask your family and friends. We have many mothers, daughters and grandmas that come to our practice. We feel that this shows a lot of support and confidence from families as a whole.

How is the support staff?

Here we often have patients transferring to us because of their previous obgyn office's staff problems, despite the fact that they had a good relationship with the former physician. This is unfortunate, but it underscores our desire for well trained, well treated and well paid support staff. We feel that a happy staff makes happy patients.

Disclosure:

Our website is for convenience and for informational purposes only. Please contact our office to schedule an appointment and for additional advice. OBGYN Care is not responsible for the content of linked sited or resources provided.

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